Terms of sale

Terms of Use and Conditions of Sale

Please read these Terms of Use and Conditions of Sale carefully before using our website or purchasing any product. By accessing our website, browsing, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use the website or place an order.

These Terms include warranty disclaimers and limits on liability.

Acceptance of Terms

These Terms apply to your use of the Desire Philippines website, including any pages, features, tools, and services made available through it. We may update these Terms at any time by posting a revised version on the website. Continued use of the website after changes means you accept the updated Terms.

Eligibility

You must be at least eighteen years old to use the website or buy products. By using the website, you confirm you have the legal capacity to enter into a binding agreement.

Privacy

Your use of the website is also governed by our Privacy Policy. By using the website, you agree to the collection, use, and sharing of information as described in the Privacy Policy.

Website Use and Conduct

All content on the website is owned by Desire Philippines or licensed to us and is protected by intellectual property laws. You may view and use the website for personal, non-commercial purposes only.

You agree not to misuse the website. This includes:

Hacking, attempting unauthorized access, or disrupting the website
Uploading malware, viruses, or harmful code
Collecting personal information of other users without permission
Posting unlawful, abusive, defamatory, obscene, or misleading content
Using the website for fraud, harassment, or any illegal activity
Violating intellectual property rights of Desire Philippines or others

We reserve the right to suspend or terminate access to the website if we believe you violated these Terms or harmed our business, customers, or systems.

Products for Personal Use Only

Products sold on our website are for personal, non-commercial use. You agree not to resell, redistribute, export, or commercially exploit our products without written approval. We may limit or cancel orders that appear to be placed for resale or distribution.

No Medical Advice

Content on this website is for general information only. It does not replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before using supplements, especially if you are pregnant, breastfeeding, taking medication, or have a medical condition.

Individual results differ. We do not guarantee specific outcomes.

Product Information and Availability

We work to keep product descriptions, pricing, and availability accurate. Errors may occur. We reserve the right to correct any error, update information, or cancel orders if any information is inaccurate, even after an order is submitted.

Product images are for reference. Colors and packaging may look different depending on your screen and production updates.

Pricing and Changes

Prices and product offers may change without notice. We may modify or discontinue products, promotions, or website features at any time.

Orders, Acceptance, and Cancellation

Placing an order does not mean we accepted it. We reserve the right to refuse or cancel an order for any reason, including suspected fraud, stock limits, pricing errors, or payment issues. If we cancel an order after payment, we will process a refund to the original payment method when applicable.

If you need to change or cancel an order, contact us as soon as possible. Once an order is processed or shipped, changes may no longer be possible.

Payments

By providing payment information, you confirm you are authorized to use the payment method and the information is accurate. You agree to pay all charges related to your purchase, including applicable taxes and shipping fees.

We are not responsible for fees charged by your bank, card issuer, or payment provider.

Shipping and Delivery

Shipping timelines are estimates and may vary due to courier delays, weather, holidays, or address issues. You are responsible for providing an accurate shipping address and contact number.

If tracking shows delivery confirmation, it will be treated as proof of delivery.

Returns, Refunds, and Exchanges

Refunds and returns are handled under our Refund and Return Policy. Eligibility, timelines, and conditions depend on the product and the reason for return. Some items may not be eligible for return due to hygiene and safety reasons.

If your order arrives damaged or incorrect, contact us promptly with photos and order details.

Promotions and Discounts

Promotions, discount codes, and limited offers may have specific terms, time limits, and exclusions. We may modify or end promotions at any time.

User Content, Reviews, and Submissions

If you submit content such as reviews, messages, photos, videos, testimonials, or suggestions, you grant Desire Philippines a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, modify, and display that content for business and marketing purposes. You confirm you own the content or have permission to share it.

We may remove user content that violates these Terms or applicable laws.

Third-Party Links

The website may contain links to third-party websites. We do not control third-party sites and are not responsible for their content, practices, or policies. Your use of third-party sites is at your own risk.

Disclaimer of Warranties

The website and products are provided on an as-is and as-available basis to the fullest extent permitted by law. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee the website will be uninterrupted, error-free, secure, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, Desire Philippines and its owners, employees, contractors, partners, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or products.

If we are found liable for any claim, our total liability will not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Desire Philippines and its affiliates from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms, misuse of the website, misuse of products, or violation of any law or third-party rights.

Electronic Communications

You agree that communications we send electronically, including emails and website notices, satisfy legal requirements for written communications.

Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law rules.

Dispute Resolution

If a dispute arises, you agree to first contact us to try to resolve it informally. If it cannot be resolved, the dispute will be handled under applicable Philippine laws and procedures.

Severability

If any part of these Terms is found unenforceable, the remaining sections remain in effect.

No Waiver

If we do not enforce a provision of these Terms, it does not mean we waived our right to enforce it later.

Contact Us

For questions about these Terms, orders, or customer support, contact us at:

support@desirephilippines.com

Desire Philippines
Metro Manila, Philippines